Mystigen Privacy & Shopping Protection

Your Privacy. Your Confidence. Our Promise.
At Mystigen, your privacy and trust are our top priorities—especially when it comes to intimate wellness. We are committed to providing a safe, discreet, and respectful shopping experience for every customer.

1. Information We Collect

We only collect personal data necessary to fulfill your order and improve your experience, including:

• Full name, shipping and billing address, phone number, and email

• Payment details (processed securely via Stripe, PayPal, or other certified providers)

• Purchase history, order information

• Optional inputs: product reviews, inquiries, or feedback via email/live chat

Note: We never store your full credit card details on our servers.

2. Discreet Shopping & Billing

We understand the nature of our products and your need for privacy. That’s why:

• All shipments are packaged in plain, unbranded boxes or envelopes

• Billing statements use discreet identifiers, such as “MSTGN SHOP”

• Order confirmation and support emails avoid explicit product references

• No branding or product name will appear on the exterior of the package

3. How We Use Your Information

We only use your information to:

• Process and ship your order

• Provide timely customer support

• Personalize your on-site experience and product recommendations

• Comply with local tax and legal obligations

We do not sell, rent, or share your personal data with any third-party for marketing purposes.

4. Data Protection & Security

• All communications and transactions are SSL-encrypted

• Data is stored using GDPR-compliant servers with restricted access

• Payment data is processed only by PCI-compliant platforms like Stripe or PayPal

• We regularly audit our systems for vulnerabilities and apply security patches

5. International Customers

If you access our website outside your home country, you acknowledge that your personal data may be transferred and processed across borders.
We apply the same high standards of privacy and protection regardless of your location.

6. Your Privacy Rights

Depending on your region (e.g., EU, US, UK), you may have the right to:

• Access or request a copy of your stored data

• Update or correct personal information

• Request deletion of your account or order history

• Withdraw consent for marketing emails

📩 To make any request, simply contact us via email.

7. Contact Us

Have privacy-related questions or want to request data access?

Email: [email protected]